
3 reasons why banks keep failing to capitalise on digital
I actually believe the problem with Banking is symptomatic of more existential problems that the whole industry (as well as others…) is...

PSD2: Growth driven regulation
PSD2 & Open banking have propelled banks into their next generation of services, whether they are onboard or not. Regulation has...

Horizontal Business Models: The Gift of Digital Disruption
Traditional businesses are struggling to truly transform. Amidst failed digital transformation programmes and a difficulty to change...

Partnership on AI: What needs to come next!
There has been a lot of discussion around the impact of AI and how we should try to understand what that impact could be, but I think...

Accenture Digital: First Month
It’s been one month since I joined Accenture as a Managing Director (last Friday, 1st) and the best word to describe the journey so far...

AI today and tomorrow: augmenting human intelligence
Artificial Intelligence is one of today’s defining technologies when it comes to disrupting industries, activities and basic human needs....

Show me don’t sell me: business by design @IBM iX
It’s been two and a half years since I’ve joined IBM Interactive Experience, and the vision of the future is becoming clearer for the big...

Tech, people and culture: 3 silver bullets from 16 workshops in 2017
2017 has been a very busy year – it’s good to be in demand, but difficult to keep scaling. So far, I’ve ran 16 workshops and done 3...

Give #AI a break: it’s about to fuel the biggest evolution in human history!
I love a good argument, so please, humour me. Things have been moving forward so fast and the acceleration of innovation opens so many...

IPad pro review: just a few more updates and I’ll dump the MacBook!
(This is not my drawing – but I do amazing stick figures…) After being challenged by a colleague from our Mobile Centre of Competence, I...

How IBM Innovates (and helps 250m Asthmatics in the process)
Helping make the world a better place working with the best global talent and using its biggest “bucket of Lego” is why I joined IBM...

Content Marketing: What has the Ice Bucket Challenge done for ALS?
This is a basic and crude reality of the digital age – for people to care; they have to know it exists. It’s difficult standing out in...

Crowdsourced Wifi – batteries not included!
Powering on through the world of Crowdsourcing, and how it has been prospering in the digital age, come the news about a UCLA & JPL (Jet...

Crowdsourcing is the best product of the social, mobile, cloud and data revolutions
Almost any one user of the World Wide Web has used social media at some point. Around 80% of all Internet users visit a social media...

The future of instant messaging [Whatsapp & Snapchat] is both consumer and enterprise
Instant messaging is already 16% in Japan, 12% in the US and 9% in the UK, according to Nielsen. It represents the freedom to communicate...

3 key marketing strategies for the digital age: Thought Leadership, Audience Building and Performanc
The deep transformations affecting the business models of the digital age are having a huge impact on respective marketing functions....

Is IBM (finally) going to convince Apple to bring NFC to IOS?
The controversy has been ongoing about the “DoS” attack Apple has ensued against NFC (Near Field Communications). The explanation of...

The right to be forgotten – Transparency vs. Censorship
Free will is the basic principle of freedom – but technology seems to be making it very difficult to “enforce” as we move forward in the...

Social business will soon be just business – but it will still change everything
Systems and people are the two most important pieces of a business, but there is a third piece that brings these two together – culture –...






















